the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 8995246217
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, wait for the time to pass and then contact the app's support system through live chat if necessary.
Q3: What should I do if I am not able to log in with my old number?
If your active number has changed, log in with the new number. If the change is due to a different reason, send your updated KYC details to customer support via email to assist with account transfer. This will help resolve any issues and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the updated app with ease. This should resolve any compatibility problems and allow you to enjoy the new features.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned through gaming, not bonuses or other incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure that all your Know Your Customer (KYC) details are fully filled out and saved within the app. This includes linking your Aadhaar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see the status of your withdrawal request. If the request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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